Frequently Asked Questions
Everything you need to know about our premium hair extensions and wigs.
What kind of hair quality does Ygwigs offer?
We specialize in 100% virgin human hair. Our products are ethically sourced and undergo a rigorous quality control process to ensure the cuticles remain intact, providing a natural shine and long-lasting durability.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the United States. International shipping can take 7-14 business days depending on your location and customs processing.
Can I dye or bleach my Ygwigs hair?
Yes, because our wigs are made from 100% human hair, they can be colored, bleached, and heat-styled. However, we recommend consulting a professional stylist to maintain the health and longevity of the hair.
What is your return and exchange policy?
We offer a 30-day return policy for items in their original, unused condition with tags and lace intact. For hygiene reasons, we cannot accept returns on wigs that have been worn, cut, or altered.
How do I choose the correct wig cap size?
Most of our wigs come with an adjustable medium-sized cap that fits head circumferences of 22-22.5 inches. We also provide detailed measurement guides on each product page to help you find your perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through services like Afterpay and Klarna.